tag:blogger.com,1999:blog-11121240.post114158445827419063..comments2007-04-15T05:22:14.584-04:00Tarahttp://www.blogger.com/profile/12066042119611280923noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-11121240.post-1150994906521384482006-06-22T12:48:00.000-04:002006-06-22T12:48:00.000-04:00I agree anyone using Emax Hosting should dump them now. <BR/>I accidentally let my domain name expire. There is a place in the contol panel to set up the domain to auto renew but when you try to it says no. It won't change to yes. In the help section it says you have to have a verified email address to use auto renew and I did.<BR/><BR/>I read in the help file that if you can still click on your domain name you can still renew it. I clicked on it and paid 14.95 to renew it. My site was still offline and I didn't receive an email from them so I emailed support. They said it was too late to renew my domain name so I asked for a refund of the 14.95 and asked them to cancel my hosting account. He said I would have to send the cancellation to the correct department so I did. He said he would credit me 8.95 for this months hosting payment. This months payment wasn't even due yet. This took place on the 22nd and I just made a payment the month before on the 27th. He didn't even mention the other 6.00. So I emailed and asked about it again. He finally said he would refund the 6.00. He sent a refund of 6.00 and I ended up paying for a month of hosting that wasn't due. I emailed them to explain it wasn't due. They just ignored that part of the email. If they don't like the question or don't know the answer they just ignore it. <BR/><BR/>When I saw the 6.00 refund in my bank account I also saw another 8.95 deduction from paypal. I emailed them about it and they told me it was my fault because because I didn't stop the automatic payments at Paypal. I signed up through the Emax hosting site not Paypal so I didn't know I had to go to Paypal to stop the payments. They did refund that 8.95 but said they wouldn't give back anymore money Paypal sent. I found out at Paypal what a subscription was and how to cancel it. If your paying with Paypal be sure to cancel the payments because they won't cancel them.<BR/>After they wouldn't refund my 14.95 I wondered if they treat other customers the same way. I searched Google and found many unsatisfied customers. I should have did more research before I signed up.<BR/>I have also asked support for help with add on domains. They just ignored some of my questions.<BR/>If you want an honest host with good support stay away from Emax.Kayrohttp://www.blogger.com/profile/01215420341543101049noreply@blogger.comtag:blogger.com,1999:blog-11121240.post-1142070191944258492006-03-11T04:43:00.000-05:002006-03-11T04:43:00.000-05:00Hi Tara I wouldn't say that this post was boring at all in fact makes great reading it shows you are human and problems can and do happen in life.<BR/><BR/>Which I think people sometimes need to hear sorry your having such a hard time with one thing and another but I know in my heart of hearts that one day I'll read your blog and you will have reached your targets,and where you would like to be. Keep your chin up bad times always pass bye for now <BR/><BR/><BR/>Mark :0)Markhttp://www.blogger.com/profile/14070977337373331686noreply@blogger.comtag:blogger.com,1999:blog-11121240.post-1142039743987884492006-03-10T20:15:00.000-05:002006-03-10T20:15:00.000-05:00LOL, well, I wanted a big company so it wouldn't disappear on me - and I like their one-click uploading and the way you can preview your page - but wow, I'm shopping around and realizing I could do a lot better!jennhttp://www.blogger.com/profile/05808556359746282945noreply@blogger.comtag:blogger.com,1999:blog-11121240.post-1141969747254750892006-03-10T00:49:00.000-05:002006-03-10T00:49:00.000-05:00Omg, you are using yahoo? That is the worst host in my opinion. Just because they are a big company doesn't mean their hosting division got any brains.<BR/><BR/>Go to my main website at mindreality.com, scroll to the bottom and you'll see a link that says: "hosted by hostgator". click on it and you will read my entire review about all the webhosts I've ever come across.<BR/><BR/>You'll know why I say hostgator is the #1 and yahoo is the worst.Mind Realityhttp://www.blogger.com/profile/02922144792627934793noreply@blogger.comtag:blogger.com,1999:blog-11121240.post-1141926054498082672006-03-09T12:40:00.000-05:002006-03-09T12:40:00.000-05:00That totally sucks with all that hassle... Yuck. But on a better note :) I think you'll be pretty happy with HostGator - I run most of my sites through them (and have my domains listed with someone else ;) ). If there's ever been a problem - they're quick to help. Also I have worked with ZiggyHost - and they're quick to help too.The Empresshttp://www.blogger.com/profile/06433969539622927253noreply@blogger.comtag:blogger.com,1999:blog-11121240.post-1141698365150562142006-03-06T21:26:00.000-05:002006-03-06T21:26:00.000-05:00That so hard with the hosting. I'd be furious! for what it is worth... I have been using hostgator for the last year or so and I like them. it hasn't been completely perfect ..but they've been very responsive when I needed it.<BR/>good luck,<BR/>Lizgreenaffiliatehttp://www.blogger.com/profile/14169411486156917297noreply@blogger.comtag:blogger.com,1999:blog-11121240.post-1141615714790534892006-03-05T22:28:00.000-05:002006-03-05T22:28:00.000-05:00I can totally understand your frustration - I'd be totally LIVID if a hosting company screwed my sites like that!!! Wow, well I hope things are calmer this week!<BR/><BR/>That's why I only use Yahoo now - I figure they're so big that they'd be too worried about messing with accounts, it's been good so far...jennhttp://www.blogger.com/profile/05808556359746282945noreply@blogger.com